Standard Opening Times & Out of Hours Procedures

THE TRAMPERY ON THE GANTRY


Standard Opening Times & Out Of Hours Procedures

Standard Opening Times & Procedures:

Member access to the workspace is 24/7 - you just need a key for your studio & your access card for the main entrance, South Loading Bay, bike sheds and bin storage room.

  • Outdoor communal areas & toilet facilities are also accessible 24/7. 

  • Cleaning services operate Monday to Friday 7-9 am (so just be aware that the cleaner will not be back until Monday when using the bathrooms & communal spaces on Friday or during the weekend!)

  • The Village Hall is open & staffed Monday to Friday from 9am to 5pm. There is no Trampery staff on weekends or public holidays. 

  • If you need help or assistance & cannot find a Trampery staff member on-site during a normal working day - you can use the Helpdesk option on Nexudus & another member of the team will be in touch. 

    In Emergencies out of Hours you can reach one of the following contacts:

  1. Marta Freimane (Community Manager) 07516854423 marta@thetrampery.com

  2. Ania (Regional Community Manager HWFI) 07450739883 ania@thetrampery.com

  3. Facilities Manager 0747376586561

  4. Stephanie Pryce (Operations Manager) 07496930055 stephanie@thetrampery.com

  5. Here East Security 02038616860 for security matters only.



In case of an emergency please follow the Out of Hours Procedure below:

Serious incidents, life-threatening situations, reporting a crime
Emergency Services - dial 999
Medical Issues - dial 111
Property Issue that could put risk on life:

  1. Here East Security 02038616860 for security matters only

  2. Marta Freimane (Community Manager) 07516854423 marta@thetrampery.com

  3. Ania (Regional Community Manager HWFI) 07450739883 ania@thetrampery.com

  4. Facilities Manager  0747376586561

  5. Stephanie Pryce (Operations Manager) 07496930055 stephanie@thetrampery.com


Less severe facility emergencies & space/studio issues
No hot water, electricity, or emergency cleaning: 

  1. Here East Security 02038616860

  2. Marta Freimane (Community Manager) 07516854423 marta@thetrampery.com


  • Internet:

  • Chief Operating Officer (Elad Levy) 07496 930112

  • The Trampery Operations Team ops-team@thetrampery.com 

  • Non Emergency Issues

For any issues that need to be raised but can wait until we return to business/normal working hours - please send an email to onthegantry@thetrampery.com 

If you spot suspicious activity around the site or your studio - it is always a good idea to report this to the police or Here East Security.